SHIPPING COSTS BELGIUM
• FREE delivery applies to orders of €100 and over, delivered to Belgian addresses.
• Standard home delivery: €4.70
• Shipping to collection point: €3.70
• Pick up in Hasselt: free

SHIPPING COSTS EUROPE
• FREE delivery applies to orders of €125 and over, delivered to Belgian addresses.
• Delivery to France, the Netherlands, Germany, Italy, Spain, Luxembourg, Poland, Portugal: from €9.95

SHIPPING COSTS OUTSIDE OF EUROPE
• FREE delivery applies to orders of €165 and over, delivered outside of Europe.
• Shipping outside Europe: from €18

DELIVERY 14 WORKING DAYS
All jewels are made to order and by hand, so we have a delivery time of approximately 14 working days, from the moment the payment has been made. The delivery time is variable per product and order. Do you need it faster? Contact me and I will look at the possibilities together with you.

RETURNS & EXCHANGES
I gladly accept returns and exchanges.
Contact me within 7 days of delivery.
Ship items back within 12 days of delivery.

I don't accept cancellations. But please contact me if you have any problems with your order.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
• Custom or personalized orders

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.